Q&A's
Q: When will my item(s) ship?
A: Everything listed here is in stock (unless otherwise noted) so your item will ship within 1-3 business days. We usually ship Mon, Wed, Fri. If you order before 8 am pst on one of those days, your order will most likely go out same day.
Q: Is everything made in the USA?
A: All leatherwork is done in the USA! To keep costs affordable, some of our hardware, nylon/rope halters, hats, etc are made overseas. We try our best to source all materials from American based companies when possible.
Q: Do you offer any sponsorships or ambassador programs?
A: While we're unable to offer sponsorships at the moment, we do have a Refer a Friend program where you can sign up for a coupon code to give out to friends or anyone interested in our products. You'll earn 10% store credit commission off of each sale made using your code. Sign Up Here
Q: Do you ship internationally?
A: Yes we offer shipping to Canada, Mexico, New Zealand and Australia however you will have to contact us to order as we will need to go over things such as high shipping costs, import fees, and length of time it takes for items to arrive.
Q: Where are you located?
A: We are located just outside of Reno Nevada. All leatherwork is done in house and ships directly from our shop!
Q: Does your work have a warranty?
A: Yes! We offer a 1 year limited warranty. See the full extent of our warranty here
Q: How do I care for my items?
A: You can find how to care for your items here
Q: Do you offer refunds?
A: No we don't. All items are sold as is with no returns or exchanges unless the item arrives defective. Make sure you take the proper steps to measure for correct fit and decide that the color(s) will suite your needs prior to purchasing! If you have any questions about a specific item, please feel free to
Q: Are you Magic's Custom Tack?
A: Yes! We decided to re-brand in 2020
Q: Do you take custom orders?
A: No sorry, we are taking a break from custom orders for the foreseeable future.
Contact us with any questions!
info@littlepaintleather.com